Follow along with the video below to see how to install our site as a web app on your home screen.
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NOTE: These instructions are for all current and recent Symantec antivirus products, including the Symantec AntiVirus and Norton AntiVirus product lines.
1. Update the virus definitions.
2. Do one of the following:
Windows 95/98/Me: Restart the computer in Safe mode.
Windows NT/2000/XP: Stop the Trojan process that is running.
3. Run a full system scan, and delete all files that are detected as Backdoor.OptixPro.12.
4. Remove the value
InternalSystray %System%\kernel32.exe
from the registry key
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
For details on how to do this, read the following instructions.