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B
beko
Guest
Tja - ich bin sicher mein Englisch ist alles andere als perfekt, aber sehts auch selbst an:
Von:
beko
An:
support@mambox.com
Datum:
Thu, 27 Nov 2003 14:06:12 +0100
Hi there,
/three/ week ago I wrote the following EMail. Not getting at least a simple
reply from your company really disappoints me (not only regarding to the
wasted time writing english email I feel stultified, too). Well, perhaps it's
time so bring the stick back home and share my experiences with your company
and your product with friends at office, in my circle of friends and last but
not least the internet.
...and here we go again:
I bought this nice MamboX MP3/USB-Stick some weeks ago. The most time I'm
very happy with it - just uploading new mp3s drives me nearly mad.
I primary bought this stick because of the little mark "works with linux" on
the box. I was amused. Well, I tried to upload or manage files with serveral
Linux-Distributions (all up to date), WinXP, Win2000 and last but not least
Win98Se. On all Systems I can access the stick but nearly every 6th file I'm
uploading or downloading ends up in garbage
I formatted the stick several
times with Fat16 via Linux, Windows and the stick's selfformat itself. It's
always the same - file garbage when make us of the stick.
Using the integrated delete-function causes errors straight to the whole
filesystem damaging all files. Well, even format with /dev/random would make
more efficient data-garbage
Currently I formatted the stick with Win2000 Fat16 and see what happend: The
stick's config file can't be rewritten. I have to configure all stick
settings on every launch! Sure, the file comes back using the integrated
format-function, but this will cause even more file damage while copy my
beloved mp3s back (Hey, I tried this several times using the linux-tool "dd"
writing bit per bit, after this I used the linux-tool "diff" comparing the
files bit per bit => I got screens full of error-bits!).
Well, I hoped to find something about this on your website - perhaps a new
firmware? Now I'm scared googling through the internet and reading similar
storys and problems from other MamboX-Users :-( I'm close to bring the stick
back to the store - the only thing is holding me is the last hope of a patch
for this problem from you. I really love the design of the stick - small and
very handy.
Greetings from Germany
--
[Vor- und Nachname sowie Firmenkontaktdaten gesnippt]
Hat jemand ähnliche Erfahrungen gemacht? Über eventuelle Antworten informiere ich hier. Google entnehme ich allerdings, dass diese Firma, wenn sie einmal antwortet, im Wesentlichen nur etwas in der Richtung "Wie, Fehler? Nicht bei uns!" schreibt.
Von:
beko
An:
support@mambox.com
Datum:
Thu, 27 Nov 2003 14:06:12 +0100
Hi there,
/three/ week ago I wrote the following EMail. Not getting at least a simple
reply from your company really disappoints me (not only regarding to the
wasted time writing english email I feel stultified, too). Well, perhaps it's
time so bring the stick back home and share my experiences with your company
and your product with friends at office, in my circle of friends and last but
not least the internet.
...and here we go again:
I bought this nice MamboX MP3/USB-Stick some weeks ago. The most time I'm
very happy with it - just uploading new mp3s drives me nearly mad.
I primary bought this stick because of the little mark "works with linux" on
the box. I was amused. Well, I tried to upload or manage files with serveral
Linux-Distributions (all up to date), WinXP, Win2000 and last but not least
Win98Se. On all Systems I can access the stick but nearly every 6th file I'm
uploading or downloading ends up in garbage
I formatted the stick severaltimes with Fat16 via Linux, Windows and the stick's selfformat itself. It's
always the same - file garbage when make us of the stick.
Using the integrated delete-function causes errors straight to the whole
filesystem damaging all files. Well, even format with /dev/random would make
more efficient data-garbage
Currently I formatted the stick with Win2000 Fat16 and see what happend: The
stick's config file can't be rewritten. I have to configure all stick
settings on every launch! Sure, the file comes back using the integrated
format-function, but this will cause even more file damage while copy my
beloved mp3s back (Hey, I tried this several times using the linux-tool "dd"
writing bit per bit, after this I used the linux-tool "diff" comparing the
files bit per bit => I got screens full of error-bits!).
Well, I hoped to find something about this on your website - perhaps a new
firmware? Now I'm scared googling through the internet and reading similar
storys and problems from other MamboX-Users :-( I'm close to bring the stick
back to the store - the only thing is holding me is the last hope of a patch
for this problem from you. I really love the design of the stick - small and
very handy.
Greetings from Germany
--
[Vor- und Nachname sowie Firmenkontaktdaten gesnippt]
Hat jemand ähnliche Erfahrungen gemacht? Über eventuelle Antworten informiere ich hier. Google entnehme ich allerdings, dass diese Firma, wenn sie einmal antwortet, im Wesentlichen nur etwas in der Richtung "Wie, Fehler? Nicht bei uns!" schreibt.